AI's Slow Burn on India's IT Giants
Source: economist.com
- India's IT services industry, worth $250 billion in revenue, employs 5 million people and serves global clients like banks and airlines.
- Despite AI hype, the sector has grown 6-8% yearly with no major job losses or client exodus to automation.
- Firms like TCS and Infosys now offer AI tools but focus on custom software, not fully replacing human coders.
India's IT services firms have so far shrugged off fears that artificial intelligence would gut their business. Companies such as Tata Consultancy Services (TCS), Infosys and Wipro dominate a $250 billion industry that writes bespoke software for Western clients wary of trusting fully automated systems with their most vital operations. The core finding is that AI is enhancing rather than disrupting these firms, allowing them to upsell new services while keeping their vast coding armies busy. Thi